Advice & Guidance

NowSkills’ learning support team are always on hand to offer helpful advice and guidance to apprentices. Whether you need to talk to someone in confidence, have a question about your course or just want to know where to get the best student discounts they will point you in the right direction.

We have compiled a list of useful links for apprentices below but if you don’t find what you’re looking for get in touch with the learning support team – they are always happy to help you out!

Exclusive apprentice discounts
Just like students, apprentices can take advantage of a wide range of discounts and offers from leading UK retailers with the NUS Apprentice Extra card. Apply here.

Looking for a place to live? Whether you want to rent or just find out what you’re entitled to the following websites have lots of helpful information: 

Make the money you earn as an apprentice go further. For ways to maximise your apprentice income, tips on budgeting or advice when making important financial decisions speak it can help to speak to your bank, the Citizens Advice Bureau (CAB)  or the Money Advice Service (MAS) . If money if causing you problems and you’re worried about getting into debt you can speak to the National Debt Line.

Wherever you live in the UK local transport agencies offer discount travel passes for young people over the age of 16 in training.

If you travel to work by train, it’s worth considering National Rail’s 16-25 Railcard for super savings! Click here for more information.

All over the region local transport agencies offer discount travel passes for you people over the age of 16 in training. Contact your local transport agency for more information.

Don’t suffer in silence. If you are the victim of bullying it can be hard talking to people close to you about it. Confidential advice is always available from the following organisations:

  • Bullying UK provide help and support for victims of all kinds of bullying. Calls are free of charge from most landlines and mobiles.
  • Childline are available 24 hours a day to talk to young people about any issues that are worrying them. You can call Childline anytime for free.
  • Please also see here details of NowSkills’ Safeguarding process

Additional Learning Needs/Social Needs (ALN/ASN)
There are hundreds of organisations offering advice and guidance to apprentices with a disability or special need. Here are just a few:

  • Skill: the national bureau for students with disabilities.
  • The UK Disabled People’s Council (UKDPC).
  • Dyslexia Action: for support and advice on dyslexia and other learning difficulties.
  • Epilepsy Action: for confidential advice and lots of helpful information about successfully living with epilepsy.
  • Focus on Disability: a comprehensive website offering up to date support and information for disabled people on a wide range of issues including benefits, welfare, health, and independent living.

Health and Wellbeing
Below is a list of useful websites offering help and advice on some of the most common health and emotional wellbeing issues encountered by students and apprentices:

  • Brook: providing sexual health services and education across the UK for young people under the age of 25.
  • Women’s Aid: practical help for women who have experienced physical or domestic abuse.
  • Rape Crisis: a specialist service for women and girls who have suffered any form of sexual violence at any time in the lives.
  • Broken Rainbow: help for lesbians, gay men, bisexual and transgender people experiencing same-sex homophobic or transphobic domestic abuse and violence.
  • LGBT Consortium: bringing together over 400n lesbian, gay, bisexual and transgender organisations and project across the UK the consortium offers advice and promotes awareness of LGBT issues.
  • Refugee Action: a charity which helps refugees and asylum seekers resettle and start new lives in the UK.
  • Child Poverty Action Group: a charity fighting to end child poverty in the UK, providing lots of useful information on welfare support and benefits that you may be entitled to.
  • The National Youth Agency: ‘getting it right for young people’, a charity working to improve the lives of young people all over the UK.
  • Youth Access: an organisation campaigning to improve young people’s social, emotional and mental health needs by highlighting the issues and problems important to you.
  • NHS Smokefree: support and advice to help you quit smoking.
  • Frank: free, confidential drugs information and advice available 24 hours a day.
  • DrinkAware: working to reduce alcohol misuse in the UK; facts about alcohol and useful information on where to get help if you think you have a problem.
  • Alcohol Advice Rehab: Rehab 4 Alcoholism offers a free helpline and intervention service for people suffering from alcoholism and mental health problems. rehab-4-alcoholism-logo