Position title
IT Support Apprentice in Wigan



Your IT Support Apprentice role…

As an IT Support Apprentice, you will be trained how to:

  • Provide desktop support and general configuration of software
  • Provide network support and general configuration
  • Perform medium level operational duties (e.g. File Backups)
  • Provide staff and clients with server support and general maintenance
  • Assist with the testing of internal applications and projects

What are the IT Apprenticeship requirements?

  • GCSE Grade A-C in Mathematics & English (or equivalent e.g. Functional Skills or A-Level)
  • A passion for IT
  • Basic knowledge of hardware
  • Excellent problem-solving skills
  • Good communication

IT qualifications you will receive…

  • Infrastructure Technician Level 3
  • MTA Networking Fundamentals
  • MTA Mobility and Devices Fundamentals
  • MTA Software Development Fundamentals
  • MTA Cloud Fundamentals* (optional change: MTA Server Administration Fundamentals)
  •  CIW Internet Business Associate
  • CompTIA Cloud Essentials Certification
  • CompTIA A+ Certification

On your IT Apprenticeship, you will learn how to…

  • Deploy, install and configure Windows 7, 8.1 and 10 clients
  • Configure DNS servers and upgrading user profiles
  • Work on Hyper-V Systems
  • Interact with, and advise customers in an appropriate manner
  • Design and follow procedures and plan system maintenance activities
  • Install, configure and test computer hardware and software
  • Install, use and troubleshoot applications in the Microsoft Office suite
  • Troubleshoot, record, diagnose or escalate system faults in a HelpDesk setting

Your future is lit…

Upon completion of your IT Apprenticeship, a full-time position may be offered and you could be eligible to study for a Level 4 IT Apprenticeship.

Position: IT Support Apprentice in Wigan

Thank you for submitting your application. We will contact you shortly!

Working Hours
Monday - Friday, 8:30am - 4:00pm (1 hour for lunch)
A global IT Support firm in Wigan, our client specialises in offering remote IT Support for various businesses across the globe. They have recently expanded to France, Dubai and the USA, do you want to be part of the success?