IS Business Analyst

Role Profile

IS (Information Systems) Business Analysis is an advisory role that provides a
critical layer of challenge and scrutiny for organisations who wish to deliver IS change
successfully. IS Business Analysis enables organisations to β€œdo the thing right.” The role
embodies early and regular investigation and analysis that ensures the right IS solution is chosen
to meet the required business need. Given the risk of solutions failing to meet organisational
needs, it is crucial that IS Business Analysis is undertaken before projects are initiated. Pre-project
analysis ensures that there is a thorough and shared understanding of the ‘root cause’ of any
problem or opportunity being addressed, and that various options are considered and the most
effective is chosen. Therefore, IS Business Analysis is a multi-faceted role and practitioners have
the ability to investigate business situations, identify and evaluate options for improvement and
define the features required by organisations. The main focus of the IS Business Analyst role is to
model business processes and to facilitate, coordinate and document detailed business
requirements regarding the business change agenda. IS Business Analysts will determine and
present solutions of how information systems can be used to improve operational efficiency, and
support acceptance testing to ensure that the proposed solution meets the defined requirements.
IS Business Analysis provides a recognised career with professionals taking lead roles in
successful change delivery in many organisations.

Typical Job Roles:

IS Business Analyst, IT Business Analyst, Business Systems Analyst,
Requirements Analyst/Engineer, Business Process Analyst.
Entry Requirements: individual employers will set the selection criteria, but this is likely to include
β€˜A’ levels, a level 3 apprenticeship or other relevant qualifications and experience.
Technical Competencies: the IS Business Analyst will be able to undertake the following
responsibilities in line with organisational procedures and where appropriate under supervision.

Investigation Techniques

  • Apply structured techniques to investigate wants, needs, problems and opportunities
  • Document the current situation and apply relevant techniques to structure information
  • Assist in the recommendation of business and IS changes

Business Process Modelling

  • Model business situations with clearly-defined boundaries using contemporary modelling
    techniques and digital modelling tools
  • Analyse business process models to identify opportunities for improvement
  • Redesign business process models using different scenarios and different solution models

Requirements Engineering and Management

  • Elicit requirements from stakeholders to identify business and user needs
  • Analyse, validate, prioritise and document functional and non-functional requirements for
    business situations
  • Identify data requirements relating to business improvement
  • Assist in the management and controlled change of requirements

Data Modelling

  • Create data models to illustrate how data is represented within a business system
  • Revise the data model in accordance with different proposed solutions

Gap Analysis

  • Compare current and future state business situations with a view to developing a roadmap for
    business improvement

Acceptance Testing

  • Define acceptance tests for business change and IS solutions

Stakeholder Analysis and Management

  • Identify stakeholders impacted by a proposed change, understand their perspectives and
    assess how their interests are best managed

Business Impact Assessment

  • Assess and document the drivers, costs, benefits and impacts of a proposed business change

Technical Knowledge and Understanding of
β€’ How to conduct internal and external environmental analysis of an industry domain
β€’ How business change and system development lifecycles work, including the use of
appropriate methodologies and impact of organisational culture
β€’ The role of the IS Business Analyst and its relationship with other roles on a business change
initiative including those with system development responsibility
β€’ The value of Business Analysis in improving the IS system performance of an organisation
β€’ What is meant by IS Business Analysis and the stages of activity that constitute it
β€’ The procedures, tools and techniques that can be used to conduct all stages of IS Business
β€’ The approach to investment appraisal benefits realisation and management
β€’ The purpose and value of quality assurance techniques
β€’ The role and application of contemporary modelling software and techniques in modelling the
current and proposed business processes
β€’ How to scope, plan and manage Business Analysis tasks
β€’ How to document options, proposals and plans arising from a specified IT Business Analysis
assignment and the sign-off process
β€’ The importance of communicating effectively and in a timely manner with a range of
stakeholders during an IS Business Analysis assignment

Underpinning skills, attitudes and behaviours
β€’ Logical and creative thinking skills to help solve business change challenges
β€’ Analytical and problem solving skills within IS and business change environments
β€’ Ability to work independently and to take responsibility appropriate to the role
β€’ Can use own initiative in a range of IS business change situations
β€’ A thorough and organised approach: planning analysis activities in line with business priorities
β€’ Ability to work with a range of internal and external people impacted by IS business change
β€’ Ability to communicate effectively in a variety of situations such as IS business change
workshops and interviews
β€’ Maintain productive, professional and secure working environment within relevant
organisational and legislative requirements

English and Maths:

Level 2 English and Maths will need to be achieved, if not already held, prior
to taking the end-point assessment.

Professional Recognition:

this apprenticeship is recognised for entry onto the BCS Register of IT
Technicians confirming SFIA (Skills Framework for the Information Age) level 3 professional
competence and those completing the apprenticeship are eligible to apply for registration.


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