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SAFEGUARDING

At NowSkills we are committed to the protection and safeguarding of young people and vulnerable adults within our care and we expect all our employees and associates to share this commitment.

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British Value

NowSkills understands and supports British Values. Our colleagues follow British Values as an example to our apprentices and our employer partners. We promote the British Values in our apprenticeship programmes by embedding the into our learning sessions both on-site and in our classroom environments. to apprentices.

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Prevent Duty

Prevent duty is the duty in the Counter-Terrorism and Security Act 2015 on specified authorities, in the exercise of their functions, to have due regard to the need to prevent people from being drawn into terrorism. It focuses on radicalisation, extremism and counter-terrorism threats.

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EQUALITY & DIVERSITY

Equality is about fairness, everyone involved with NowSkills must understand that everyone has the right to be treated fairly. Diversity means understanding and appreciating one another’s differences. E&D does not mean that everyone should be treated the same – it means that everyone should be treated to their own individual needs so that they have equality of opportunity.

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CUSTOMER SERVICE

NowSkills welcomes any feedback or comments you may have about the service we offer. If you have any queries you can call us direct on 0161 714 1410 or use the form below.

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COMPLAINTS PROCEDURE

NowSkills welcomes feedback and comments about our performance. NowSkills is committed to undertaking a full investigation of any incident in a fair and objective manner, and will take appropriate action following completion of an investigation into any event or the actions of any individual.

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