Unified Communications Technician Apprenticeship

Your leading Unified Communications Technician training provider 

Digital Technology has changed businesses forever, and it’s imperative that you stay in the loop. NowSkills trains the next generation of IT professionals that are waiting to help you grow your Digital team. Get ahead of the rest in 2019 with your own Unified Communications Technician Apprentice.  

Why NowSkills is your preferred partner for Unified Communications Technician

Delivering quality Digital Apprenticeships since 2015

94% success rate with our Digital Apprentices (July 17 – Aug 18)

17 days average to fill new Digital Apprentice vacancies

We receive over 300 digital Apprentice applications each month

Supportive and Experienced Digital Apprenticeship tutors

Off the job training includes classroom and online learning

We have a direct ESFA Government contract to deliver our own funded and Levy Apprenticeships

We don’t resell anyone else’s Digital Apprenticeships

call us today on: 

0161 714 1410 or 0151 539 9090

Contact us about bringing the Unified Communications Technician Apprenticeship to your business…



How the Unified Communications Technician Apprenticeship is funded…
Employer size or payroll Apprentice age at enrolment  Employer Contribution costs  ESFA Funded Training costs  £1000 Additional Payment from ESFA 
Levy employer 16, 17 or 18 100% 0% Yes
Levy employer 19+ 100% 0% No
<50 employees and <£3m payroll 16, 17 or 18 0% 100% Yes
<50 employees and <£3m payroll 19+ 10% 90% No
>50 employees and non levy payers 16, 17 or 18 10% 90% Yes
>50 employees and non levy payers 19+ 10% 90% No


*Unsure about the Unified Communications Technician Apprenticeship funding and understanding whether you’re a Levy paying company or not? Get in contact with us or read more here.

Who can enrol on the Unified Communications Technician Apprenticeship?

Essentially, anyone can enrol on the Unified Communications Technician Apprenticeship as long as they have a C or above, or equivalent, in their English and Maths GCSE. If you’re an employer looking to enrol an existing member of your team onto the Unified Communications Technician then send us a callback request here and we’ll be in contact as soon as possible.

What a Unified Communications Technician Apprentice will do for your business

Having a Unified Communications Technician as part of your Digital team will benefit your business in many ways. Here are just a few of the ways in which a Unified Communications Technician Apprentice can help grow your business upon completion of their apprenticeship:

it apprenticeships manchester

Analysis: analyses system problems by selecting the appropriate tools and techniques in line with organisation guidance

Rectification: to selects the most appropriate solution to the fault, using the relevant logistical support where appropriate, or escalates to a higher-level where necessary.

Installing and configuring: installs and configures appropriate component and or systems appropriate to the organisation

Diagnostic tools: selects the appropriate diagnostic tools to monitor, test and reacts to network performance

Hardware and software: undertake hardware or software upgrades appropriate to the organisation

Interpreting specifications: interprets technical specifications for activities and maintains accurate records

Providing technical support: responds effectively to customers and provides technical support to them in line with organisations process

Documenting completed tasks: documents completed tasks in accordance with agreed organisational procedures

Cabling: competently cables or connects equipment in line with technical requirements

Installing: installs and work with a variety of digital communications mediums as appropriate to the organisation

Typical Rob Roles:
Telecommunication Technician, Unified Communications Technician, Telecommunications Operative.


Professional recognition- Overall, this Apprenticeship is recognised for entry onto the register of IT technicians confirming SFIA level 3 professional competence and also those completing the Apprenticeship are eligible to apply for registration.

If you want to grow your team with a Software Development Apprentice then please get in touch today

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