Unified Communications Troubleshooter Apprenticeship

Your leading Unified Communications Troubleshooter training provider 

Digital Technology has changed businesses forever, and it’s imperative that you stay in the loop. NowSkills trains the next generation of IT professionals that are waiting to help you grow your Digital team. Get ahead of the rest in 2019 with your own Unified Communications Troubleshooter Apprentice.  

Why NowSkills is your preferred partner for Unified Communications Troubleshooter

Delivering quality Digital Apprenticeships since 2015

94% success rate with our Digital Apprentices (July 17 – Aug 18)

17 days average to fill new Digital Apprentice vacancies

We receive over 300 digital Apprentice applications each month

Supportive and Experienced Digital Apprenticeship tutors

Off the job training includes classroom and online learning

We have a direct ESFA Government contract to deliver our own funded and Levy Apprenticeships

We don’t resell anyone else’s Digital Apprenticeships

call us today on: 

0161 714 1410 or 0151 539 9090

Contact us about bringing the Unified Communications Troubleshooter Apprenticeship to your business…



How the Unified Communications Troubleshooter Apprenticeship is funded…
Employer size or payroll Apprentice age at enrolment  Employer Contribution costs  ESFA Funded Training costs  £1000 Additional Payment from ESFA 
Levy employer 16, 17 or 18 100% 0% Yes
Levy employer 19+ 100% 0% No
<50 employees and <£3m payroll 16, 17 or 18 0% 100% Yes
<50 employees and <£3m payroll 19+ 10% 90% No
>50 employees and non levy payers 16, 17 or 18 10% 90% Yes
>50 employees and non levy payers 19+ 10% 90% No


*Unsure about the Unified Communications Troubleshooter Apprenticeship funding and understanding whether you’re a Levy paying company or not? Get in contact with us or read more here.

Who can enrol on the Unified Communications Troubleshooter Apprenticeship?

Essentially, anyone can enrol on the IS Unified Communications Troubleshooter Apprenticeship as long as they have a C or above, or equivalent, in their English and Maths GCSE. If you’re an employer looking to enrol an existing member of your team onto the Unified Communications Troubleshooter Apprenticeship then send us a callback request here and we’ll be in contact as soon as possible.

What a Unified Communications Troubleshooter Apprentice will do for your business

Having a Unified Communications Troubleshooter Apprentice as part of your Digital team will benefit your business in many ways. Here are just a few ways in which a Unified Communications Troubleshooter Apprentice can help grow your business:

it apprenticeships manchester

Can configure and also troubleshoot voice solutions including hardware and software failures

Can install, configure and troubleshoot Data solutions including switches and access points

Also, can install, configure and troubleshoot Network Services solutions including line faults and internet speed problems

Configures and maintains a domain service including assigning services, deploying software and also applying updates

Configures and maintains a network including selecting appropriate network components and applying networking fundamentals

Also, configures and maintains security principles covering software, access, encryption and auditing

Configures and maintains servers including storage, print services, group policy and updates

Configures and maintains client software, including managing user profiles and troubleshooting user issues

If you want to grow your team with a Unified Communications Troubleshooter Apprentice then please get in touch today

Typical Job Roles for a Unified Communications Troubleshooter Apprentice:

Unified Communications Desk Engineer, Unified Communications Field Engineer, Data Field Engineer, Voice Field Engineer, Microsoft Support Field Engineer, Microsoft Consultant

Entry Requirements:

Individual employers will set the selection criteria, but this is likely to include‘A’ levels, a level 3 apprenticeship or other relevant qualifications and also experience.Technical Competencies: the Unified Communications Troubleshooter will be able to undertake the following responsibilities in line with organisational procedures and also where appropriate under supervision.

Get in contact today