Privacy Policy

We collect your information when you complete our online forms, send us an email, interact with us over the phone, enter our competitions or complete our surveys. We also buy data about you from reputable GDPR compliant marketing companies. We collect data that we obtain using cookies on our website. We record discussions we have with you over the phone. This information we collect includes your name, your address, email address, educations qualifications, your interests, your place of work and your telephone number.

We use your information to deliver the products and services that you order from us. We do not sell your data to 3^rd party marketing companies. We use your data to help us understand trends in the marketplace. We use your information to send you marketing emails and make marketing telephone calls to you and to contact you in relation to the service you are or have been using us for. We store your information on servers in the UK and the USA. We use cookies to monitor your behaviour when you are on our website including details of how you clicked to our site, how long you spend on each page.

If you are an employer and not an apprentice applicant we may keep details of you on our databases in order to contact you from time to time about our services.

If you have applied for an apprenticeship with us and completed the online form we will keep your details on our servers for 12 months before we delete it and we may contact you from time to time using the data by either phone or email or text message.

If you wish to be removed from our mailing lists you can use the unsubscribe feature on the marketing email. Alternatively, you may email us to request removal from the database.

We share your details with other organisations. These organisations may include:

Cloud data service providers that help us store your information
IT Service providers that help us with our internal IT
Marketing analytics companies that help us identify who is buying our services so that we may more effectively sell our products
Payment service providers that process your payment information on our behalf
Companies that help us set us targeted pop up adverts when you are on our site
Survey companies that help us send surveys to understand your experience of our services
Couriers that help us deliver items to you
Lawyers representing us in the event of a legal claim
Government agencies related to the provision of apprenticeships
Awarding and compliance organisations related to the provision of apprenticeships

We may update this Privacy Policy from time to time and we will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.